Lesson Prices & Policies

Edora MS provides lessons for adults and children from 12 years of age in the following areas of musical educational: guitar (classical, acoustic, electric), vocal (classical, contemporary), violin, piano, mandolin, and banjo. Our lessons will suit both absolute beginners who are just beginning their musical education, those who for some reason stopped their studies of music but would like to resume, as well as those who are already advanced musicians. You can find more information about our musical programs here.

At Edora MS, all online lessons are conducted with the same principles as traditional in-person one-on-one lessons, with the only difference being that the communication between the teacher and the student goes through a Skype video call. Nowadays, online learning is incredibly in demand, and it is an excellent alternative to classroom instruction. It’s the most convenient and suitable way to learn music for people with a busy schedule or irregular work hours.

To study successfully online, you will need high-speed Internet, a high-quality webcam (built-in or portable), good lighting, and of course your musical instrument. In order to avoid technical difficulties or disruptions, your Internet connection speed should be at least 500kbps (the Internet connection speed can be tasted here). All Edora MS teachers use high quality and up-to-date equipment (cameras, microphones, etc.), which help us to provide the best video and audio communication during the class.

The standard lesson at Edora MS for all musical programs lasts 60 minutes. Parents (or guardians) have the right to attend the Lessons of their children without prior notice and at no extra charge.

If the lesson was not completed due to lack of or poor Internet connection from the side of the teacher of Edora MS (the teacher was absent at the scheduled time, poor Internet connection, or other connection issues from the teacher’s side, etc.) and you do not wish to reschedule it, we guarantee a 100% refund of the lesson’s cost. All such situations, as well as discussion about the refund for a lesson, will be conducted on a case-by-case basis.

Please contact us via email at info@edorams.com. In the body of the message, specify the date of the lesson, the teacher’s name, and the reason why your lesson did not take place. If you are certain that the problem occurred from the teacher’s side, please include in your email screenshot with your Internet speed from speedtest.net. Make sure your screenshot indicates day and time which corresponds to the time and date of the failed Lesson.

Note that you can request a refund for a lesson that did not take place due to the Edora MS teacher’s fault within 48 hours from the actual lesson time. If you fail to contact us within 48 hours, such a lesson will be considered as taken place, and the money will not be refunded.

We do not refund for a lesson that did not take place due to the student’s fault. This includes if the student was not online at the appointed time, there was no or poor Internet connection from the student’s side, etc.

The teacher will wait online on Skype for 20 minutes from the beginning of the lesson. If the student does not show up within this time, the lesson will be considered to have taken place, and the money will not be refunded.

Refunds for failed or canceled lessons will be made through PayPal, which usually takes from five to seven working days. Please note that the 100% money back guarantee does not cover the PayPal money transfer fee.

Cancellations must be made at least 48 hours prior to the appointed lesson time. To cancel your lesson, please contact us by e-mail at info@edorams.com. If you reach us less than 48 hours before the actual lesson time, we will charge the full price of the lesson.

If you decide to take a break from the training, all the unused lessons will be valid for four months, and at any convenient time, you can resume your studies in our school. Unused lessons after this period will be deemed canceled with no refund.

If the teaching style does not suit you, and you do not want to continue studying at our school, you must cancel the next lesson at least 48 hours before the appointed time, and we will refund the full price of the unused lessons of a package.

Refunds for canceled lessons will be made through PayPal, which usually takes from five to seven working days. Please note that the money back guarantee does not cover the PayPal money transfer fee.

Lessons canceled by the teacher

Sometimes in case of unpredictable emergency or sickness, there is no other option but to cancel a lesson. If such a situation happens, the student will be notified by e-mail. You will also be offered a chance to re-schedule the lesson for a convenient day and time. Edora MS does not charge any additional fees for rescheduling.

Rescheduling

Rescheduling before the lesson. If you do need to reschedule a lesson for another day or time, contact us by email at least 24 hours before the actual lesson time. In the text of the message specify the reasons why you cannot attend your lesson and indicate the preferred new day and time (specify several possible dates to facilitate the search of the suitable date). Rescheduling is completely free. Note that you can reschedule the same lesson only once. If the lesson is rescheduled, but the student did not appear online at the appointed time, such a lesson is considered as taken place, and the payment will not be refunded. All the timetable changes should be carried out only through the Edora MS administration and not with the teacher directly.

Rescheduling after the lesson (due to teacher absence or lack Internet connection from the teacher’s side). If your teacher did not show up for the lesson, or the lesson did not take place because of poor Internet connection from the teacher’s side, you will be asked to reschedule the lesson for any day and time convenient for you. If you do not wish to reschedule a failed lesson and want to request a refund, please email us at info@edorams.com. Please note that you can request a refund for a lesson that did not take place due to the Edora MS teacher’s fault within 48 hours from the actual lesson time.

Teachers of Edora MS are highly professional and qualified musicians, graduated from the best European music academies. They all have behind them vast pedagogical experience.

The Administration of Edora MS is responsible for the professionalism and competence of each of our employees. We conclude an employment contract only with qualified teachers when we are confident in their abilities. Upon the request of our students (or their parents), we can provide the certificate of Teacher Qualifications and all necessary information by email.

Here you can find more information about our school and familiarize yourself with the biographies of our teachers. In case of inappropriate behavior of your teacher, please email us at info@edorams.com with the details.